Shipping Policy

At Boka, we believe that great oral care should be easy to access—wherever you are. That’s why we’ve designed our shipping policy to be as simple and customer-friendly as possible. We aim to get your Boka products to you quickly, so you can start enjoying the benefits of healthy, conscious oral care right away.

Free Standard Shipping

We offer free standard shipping on all orders, no minimum required. Whether you’re stocking up on your favorite products or trying something new, you won’t have to worry about extra shipping costs. Our goal is to make it easier for you to prioritize your health, without any additional expenses.

Processing Time

All orders are processed within 1-3 business days from the time of purchase. Once your order is processed, you will receive a shipping confirmation email with tracking information so you can keep an eye on your package as it makes its way to you.

Estimated Delivery Time

For standard shipping, you can expect your order to arrive within 6-12 business days. Delivery times may vary slightly depending on your location, but we are committed to getting your products to you as quickly as possible.

Expedited Shipping

If you need your order sooner, we also offer expedited shipping options. Choose expedited shipping at checkout, and your order will arrive within a shorter time frame, typically 2-4 business days. Please note that expedited shipping fees will apply, which will be displayed during checkout.

International Shipping

We are pleased to offer international shipping, allowing our customers around the world to enjoy Boka’s premium oral care products. Delivery times for international orders may vary based on your location and local customs regulations. International orders are also eligible for free shipping.

Shipping Delays

While we strive to deliver your order promptly, please note that some delays may occur due to circumstances beyond our control, such as weather conditions, carrier delays, or customs processing. If your order has been delayed, please check the tracking information provided, or feel free to reach out to our customer service team for assistance.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number and link to monitor your package’s progress. You can also check your order status at any time by logging into your account.

Returns & Exchanges

At Boka, your satisfaction is our top priority. If you are not completely satisfied with your purchase, we offer a 60-day return policy. You can return any unused or unopened products within 60 days for a full refund. For more information on returns and exchanges, please visit our Return Policy page.

Contact Us

If you have any questions about shipping or need assistance with your order, please don’t hesitate to contact our customer service team at press@bokasale.com. We’re here to help!